Return Policy

This policy explains when you can return something. The seller is Odontofusion Dental Supplies and Services Private Limited ("Odontofusion", "we", "us"), Odontofusion, Chalaparambil Arcade, Puthuchira, Thodupuzha 685605. Email: support@odontofusion.com. Phone and WhatsApp: +91 7592994842.

How to return an item

Contact support@odontofusion.com with your order number and the reason before sending anything back. We will tell you how to return it. Please do not ship an item to us without agreeing it first.

What can be returned

[Placeholder: return window in days, from delivery.] [Placeholder: condition required, for example unused and in original packaging.] [Placeholder: items that cannot be returned, for example opened consumables, software licences, or equipment that has been installed.]

Faulty or wrong items

If you receive something that is faulty, damaged or not what you ordered, tell us as soon as you find out. [Placeholder: how quickly, and whether we cover return shipping.]

After we receive it

We inspect the returned item. If the return is accepted, we refund you under our Refund Policy.

Refurbished equipment is covered by our Refurbished Equipment Policy, and warranty claims by our Warranty Policy.